Frequently Asked Questions

Answers to all your questions about b177

From opening an account to withdrawing money via bKash — you will find detailed answers to any question you have about b177 right here.

b177 is a reliable online casino and sports betting platform in Bangladesh. New players and experienced users alike often have many questions. Below, we have organised the most frequently asked questions into five categories and provided direct, detailed answers. If you have any further questions beyond these, you can reach our 24/7 live chat support team in Bengali.

Category 1

Account and Registration

To open an account at b177, you need an active mobile number and a password. The registration process is simple and can be completed within a few minutes. Please note that only those aged 21 or above are allowed to create an account on this platform. Creating multiple accounts under the same person's identity is strictly prohibited.

No, only one b177 account can be created with a single mobile number. Creating multiple accounts using the same number or the same personal identity may result in those accounts being suspended and any deposited balance being forfeited. Please follow our fair play policy.

Click the "Forgot Password?" option on the login page and enter your registered mobile number. A verification code will be sent to your number. Use that code to set a new password. If you run into any trouble, contact us via 24/7 live chat.

b177 may request identity verification when necessary to maintain a secure platform. Particularly for large withdrawals, you may be asked to submit a national ID card or other documents. This is done solely to ensure the security of your account.

Yes, b177 is fully mobile-friendly. You can easily log in from any smartphone or tablet browser by visiting the b177 Login page. There is no need to download a separate app.
Category 2

Deposits and Withdrawals

Deposits via bKash are generally processed instantly. Your b177 account is credited within a few seconds to a few minutes after the payment is completed. If there is any delay, contact us via live chat with your payment reference number.

The minimum deposit amount at b177 is ৳500 (for all methods). The minimum withdrawal amount is ৳1,000. The same limits apply for all three methods: bKash, Nagad, and Rocket.

Withdrawal requests from b177 to Nagad are generally completed within 1 hour. The same applies to Rocket and bKash. You will receive a notification once the withdrawal process begins.

b177 itself does not charge any additional fees. However, bKash, Nagad, or Rocket may have their own transfer charges, which are deducted according to the respective service provider's terms.

Yes, transactions via Rocket at b177 are completely secure. Our platform uses SSL encryption, which keeps your financial information protected. Always confirm the correct payment number when making a Rocket payment.

Common reasons for a withdrawal being rejected include incomplete wagering requirements, unverified account status, or exceeding a specified limit. Contact us via live chat or email at [email protected] to find out the exact reason for the issue.
Category 3

Games and How to Play

At b177, you can bet on BPL as well as other local and international cricket matches. Bets can be placed both before the match starts and during live play. See detailed odds and markets on the Cricket page. Please read the market terms and conditions carefully before placing each bet.

RTP (Return to Player) is the average percentage of total wagers that a slot game returns to players over the long term. It is not a guarantee, but a statistical probability. All games at b177 are operated in accordance with fair play principles.

Yes, b177's live casino games run smoothly on all modern mobile browsers. For the best experience, it is recommended to use a stable internet connection (4G or Wi-Fi). Live table games from Evolution Gaming and Ezugi can be enjoyed directly from a mobile device.

Aviator by Spribe is a crash game. A plane takes off and a multiplier keeps increasing. If you press the "Cash Out" button before the plane crashes, you win. If you wait too long, your bet is lost. It is a fast-paced game that requires strategy.

Yes, b177 offers live betting on major international cricket events including IPL, T20 World Cup, and ICC tournaments. You can view live score updates and change your markets in real time. For more information, visit the Cricket page.
Category 4

Bonuses and Promotions

New members at b177 receive a 150% bonus on their first deposit, up to ৳8,000. That means if you deposit ৳5,334, you will receive ৳8,000 in bonus. To receive the bonus, apply the applicable promo code when making your first deposit after registration.

The wagering requirement for the welcome bonus is 10 times (10x). This means the bonus amount becomes withdrawable once you have placed bets totalling 10 times the bonus. For example: if you receive a ৳2,000 bonus, you need to place a total of ৳20,000 in bets to meet the requirement.

VIP levels at b177 are determined automatically based on your playing activity. There are four levels: Bronze (0.2% weekly cashback), Silver (0.4%), Gold (0.6%), and Platinum (up to 0.8%). You can move to a higher level by staying regularly active.

VIP members receive cashback every week according to their level. Weekly cashback from Bronze through Platinum is credited directly to your b177 account. Cashback is generally paid out every Monday.

Generally, only one bonus is active at a time. A new bonus cannot be activated until the wagering requirement for the current bonus has been met. However, VIP cashback may apply alongside regular bonuses — contact the support team for more details.
Category 5

Security and Responsible Gaming

b177 keeps all your personal and financial information secured with SSL encryption technology. We do not sell or share your information with third parties. For more details, please read our privacy policy.

b177 is for those aged 21 or above only. Creating an account for anyone under age is strictly prohibited and there is a strict verification process in place for this. If you see a minor attempting to play, please notify us immediately.

If you want to take a break or self-exclude for a period of time, let us know via live chat or email at [email protected]. We will arrange to apply a limit or suspend your account for a specified period. Learn more about responsible gaming on this page.

Yes, b177 takes responsible gaming seriously. You can set daily, weekly, or monthly deposit limits. To set these limits, contact your account settings or the support team.

b177's support team is active seven days a week, 24 hours a day. You can get immediate assistance directly in Bengali through live chat. You can also contact us by email: [email protected]. There is no phone or WhatsApp number.

Still have questions?

Speak directly with our support team in Bengali — our 24/7 live chat is always ready to help you.

Join Live Chat